Who we serve

Health Plans

Implement a scalable and accessible technology platform to address social isolation and other critical social determinants of health. Our approach facilitates meaningful connections to develop trust and engagement, reduce social isolation and loneliness, and improve care and resource navigation.

A smiling elderly woman writing in a notebook while talking on the phone.

Determined Health offers:

  • Administrator licenses to HIPAA compliant software as a service platform.
  • Secure calling, on-demand data analytics, and real-time administrator view into calling activity.
  • Engagement and training of Community Based Organization (CBO) partners, management of CBO sub-accounts.
  • Comprehensive end-to-end design, implementation, and management of social connectivity initiative.
  • Ongoing management of CBOs and volunteers.
  • Co-design and execution of evaluation.

Determined Health works with health plans to design specific initiatives to address social isolation and loneliness that meet the needs of their populations.

  • Improve patient / caregiver navigation and engagement.
  • Engage hard to reach populations and target unmet needs that can reduce resource utilization.
  • Facilitate partnerships with trusted CBOs, leveraging, coordinating, and amplifying service offerings.
  • Track engagement and accurately measure impact.
  • Expand access to structured data to support predictive modeling.
  • Differentiator for procurement and re-procurement of managed care contracts.
  • Improve member retention and satisfaction and build trust.
  • Reduce costs of care (reduce EMS, unnecessary ER/acute care, and nursing home placement).

Similar interventions have demonstrated a net cost savings of between $100-847 PMPM

“Determined Health has enabled us to take the lead in addressing a critical issue for our members - social connectivity. Driving innovation and impact, their team has become a true partner, fully committed to helping us achieve our vision and objectives.” Health Plan Administrator